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Specialists in modern workplace, CRM assessment, development & deployment

The CRM Team transforms businesses with intelligent customer relationship management (CRM) solutions. By leveraging Microsoft Dynamics 365 and the Power Platform, we enable organisations to automate processes, improve sales forecasting, and deliver seamless customer service.

Our exclusive implementation methodology and user adoption strategies ensure organisations achieve long-term success, turning digital transformation into a competitive advantage.

Driving business outcomes

The CRM Team's technology focus

Customer Engagement
Create impact faster
Adapt and innovate with a hyper connected business – by connecting your data, processes and teams with intelligent business applications, you can provide everyone with the insights and freedom they require to thrive.
Power Platform
Turn ideas into solutions
Use the Power Platform to build low-to-zero code, intelligent, scalable, and automated cross-device apps in a fraction of the time. With Microsoft Power Platform, collaborate to successfully solve challenges – analyse data, construct solutions, automate processes, and create virtual agents.
Insights & Visualisation
Engage in a whole new way
Centre your customers and their experiences by leveraging unified data, AI-driven insights, and real-time guidance. Deliver personalised, meaningful interactions to your customers. Empower marketing, sales, and service teams with a self-service solution and AI‑driven insights.
Training & Adoption
Training & Adoption
When organisations invest in Microsoft Dynamics 365, they are also investing in the behavioural changes that employees must make in order for the system to yield a return. The CRM Team combines their Dynamics 365 and certified Change Management Expertise to help organisations navigate this transition.

Create impact faster

Adapt and innovate with a hyper connected business – by connecting your data, processes and teams with intelligent business applications, you can provide everyone with the insights and freedom they require to thrive.

Turn ideas into solutions

Use the Power Platform to build low-to-zero code, intelligent, scalable, and automated cross-device apps in a fraction of the time. With Microsoft Power Platform, collaborate to successfully solve challenges – analyse data, construct solutions, automate processes, and create virtual agents.

Engage in a whole new way

Centre your customers and their experiences by leveraging unified data, AI-driven insights, and real-time guidance. Deliver personalised, meaningful interactions to your customers. Empower marketing, sales, and service teams with a self-service solution and AI‑driven insights.

Navigating transformation

When organisations invest in Microsoft Dynamics 365, they are also investing in the behavioural changes that employees must make in order for the system to yield a return. The CRM Team combines their Dynamics 365 and certified Change Management Expertise to help organisations navigate this transition.

Transform your organisation

Expert technology solutions

Managing IT complexity and controlling costs require a partner you can trust. With our proven track record, we help you choose, design, and implement world-class technology solutions.

Modern
Workplace
Hybrid collaboration

Empower your people with a personalised work environment designed to inspire productivity, amplify potential, and drive meaningful change.

Expertise:
Platform modernisation
Identity and access support
Device management
Digital experience
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Professional
Services
Plan, design, implement and support

We help make your projects a success with expert consulting, planning, and support, tailored to align with your business strategy and processes.

Expertise:
Consulting
Training
Infrastructure assessments
Design
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Managed
Services
Tailored to fit your organisations needs

We create an environment where technology fuels your success. With constant improvement and protection, we ensure your teams can focus on thriving.

Expertise:
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Monitoring and maintenance - 24/7/365
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Managed security
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Capacity management
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Microsoft application stack management
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We focus on outcomes

Customer stories

Their success is our success

Case Study

Dis-Chem Pharmacies get connected
Reduce the connectivity costs & optimise performance & availability as well as improve the network security of Dis-Chem’s online systems
View case study

Case Study

Ideafruit creating room to grow
Ideafruit decided to place greater emphasis on evolving its IT ecosystem to remain the adaptable, fast-paced & dynamic company it always been.
View case study
Ready to talk?
Get in touch with us today

Whether you ready to dive in or simply want to know more. No obligation.

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