We understand how vital technology is to your business. Our Managed Services ensure your IT runs smoothly, securely, and efficiently - so you can focus on what matters most.

How we help organisations

Partnering for smarter IT

We partner for success
We work as an extension of your team, aligning technology strategies with your long-term business goals.
Predictable costs
Our transparent, device-based pricing model makes it easy to plan and manage IT spend without surprises.
Bridging skills gaps
Our certified experts fill critical capability and capacity gaps, giving your teams confidence and continuity.
Adapting to change
We consult on the ever-changing technology landscape, helping you make informed decisions that support growth and innovation.

Comprehensive services for every environment

Expertly managed, securely delivered

Our Managed Services cover every part of your IT environment — from the infrastructure that powers your operations to the security that protects them. Each area is designed to strengthen performance, reduce risk, and keep your business running at its best.
Infrastructure
services
The resilient core of your business
We optimise and manage your IT infrastructure—on-premises or in the cloud—to deliver stability, scalability, and performance across your entire technology environment.
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Collaboration
services
Empowering connected teams
We help you simplify collaboration with secure, cloud-based tools that drive productivity and improve the way your people work together—wherever they are.
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Network
services
Reliable, secure connectivity
Our networking experts design, monitor, and manage the critical backbone that keeps your users connected and your business data flowing securely and efficiently.
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Service
management
Your operational command centre
We bring structure, accountability, and insight to your IT operations, helping you move from reactive support to proactive service excellence.
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Workplace
services
Enabling the modern workforce
From device lifecycle management to remote support, we ensure every user has the tools, access, and performance they need to stay productive anywhere.
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Security
services
Proactive protection, 24x7x365
We deliver managed security built on best practice and continuous improvement, helping you safeguard your people, data, and reputation with confidence.
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Case study

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4 reasons First Technology leads in managed services

Aligned to your business strategy
We don’t just manage your IT — we make sure it supports your wider business goals, delivering measurable outcomes that drive value.
Predictable, scalable costs
Our subscription-based services give you financial certainty while scaling easily as your business evolves.
Depth of expertise
With over 1,500 certifications and decades of managed service experience, you always have the right expertise on hand when you need it.
A trusted, flexible partner
We build lasting relationships based on trust, transparency, and flexibility — providing as much or as little support as your organisation needs.

Our modern workplace partners

The scale behind our managed services

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Unlock AI-powered productivity with confidence

Copilot Value & Adoption Workshop
Explore how ready your organisation is for Microsoft Copilot, uncover real use cases, and get a structured roadmap for secure rollout and successful adoption.
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Make every meeting count - wherever people join from

Hybrid Meetings & Collaboration Workshop
Assess your current tools and design inclusive hybrid meeting experiences that support seamless collaboration across office and remote teams.
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Make every meeting count - wherever people join from

Hybrid Meetings & Collaboration Workshop
Assess your current tools and design inclusive hybrid meeting experiences that support seamless collaboration across office and remote teams.
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Transform how your devices are managed & secured

Modernise Endpoints Workshop
Evaluate your endpoint estate, reduce risk, and build a future-ready device strategy using Microsoft Intune, Autopilot, and Zero Trust principles.
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Let's modernise your workplace
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